International Podcast Day
2021-09-30 16:00:00
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  • Home
  • Information
    • General Information
      • About Podcast Day
      • Promotional Material
      • Gratitude Award
      • Team Members
      • Media Inquiries
      • Contact Us
    • Media, Merchandise & Gallery
      • From Around The World
      • Podcast Day Merchandise
      • Podcast Day Proud
      • Promotional Material
  • Schedule
  • Speakers
  • Sponsors
  • Podcasting
    • What is a Podcast?
    • Podcasting Historical Timeline And Milestones
    • Podcast Quiz – Test Your Podcasting Knowledge
  • Event Replays
    • Podcaster Showcase
    • 2015 Sessions
    • 2016 Sessions
    • 2017 Sessions
    • 2018 Sessions
    • 2019 Sessions
    • 2020 Sessions
Adrian Brady-Cesana (USA)

Adrian Brady-Cesana – USA

CXChronicles

Adrian Brady-Cesana has been starting, building and scaling companies and internal customer facing teams his entire career. He has an in-depth understanding of what it takes to succeed in growth phase businesses as well as the importance of understanding the power of building a cohesive team focused on people, process and product to achieve scale. Each week he hosts amazing customer focused business leaders from across the world to talk about The Four CX Pillars; Team, Tools, Process and Feedback! He also spends much of his time working with his clients and team to optimize customer experiences and has a book “The Four CX Pillars To Grow Your Business Now — The Customer Experience Playbook”.

September 30 @ 7PM-8PM PDT – Building a Community Through Your Podcast

The Vietnamese Boat People podcast has organically grown to a listener base from over 10 countries with a community that is emotionally connected to the mission of the show. From one founding member, we have grown to team of 15 dedicated volunteers made up of students to experienced professionals and countless contributors to our social media, blog posts and events. As a community, we share the passion to amplify these stories that have been marginalized as part of world history. In this session, attendees will gain low-cost tips and ideas for connecting with audiences outside of the podcast and ways to engage, interact, and build an international community.

Find Adrian’s video on our 2020 Broadcasts page along with other videos, or check it out on YouTube.

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